Ken joined Steinway & Sons at their London workshops as an apprentice technician in 1969. He was apprenticed to John Ross, under the supervision of the workshop manager at that time, Mike Glazebrook.
Ken specialised in grand rebuilding, in particular action fitting and finishing, stringing, bridge capping, wrest plank replacement and soundboard repairs. He was part of Steinway’s travelling service team, working in venues such as the Royal Northern College of Music.
He left Steinways in 1986 and moved to work with Peter Salisbury rebuilding Steinway, Bechstein, Bösendorfer and Bluthner pianos amongst others. As a specialist regulator technician, Ken was involved with the Royal Academy of Music, servicing their Steinway and Bösendorfer grand pianos. In addition, his responsibilities included instruments at the BBC, Wigmore Hall, Royal Festival Hall as well as many concert pianists’ own instruments.
In 1999, along with Peter Salisbury and John Heard, Ken became part of the elite team of technicians at the Henley Piano Galleries. This was one of, if not the UK’s premier independent piano workshop and piano retail showroom.
Ken’s 45 years in the ‘high class’ piano trade has given him an enviable degree of experience on the world’s greatest concert pianos.